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Privacy Policy

 

Welcome to Clairvoyant Official (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and services.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit https://clairvoyantofficial.com/, book consultations, communicate with us, or use any of our astrology and spiritual guidance services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide a smooth, secure, and personalized experience.

 

Personal Information

When you contact us or book a consultation, we may collect:

     

      • Full Name

      • Email Address

      • Mobile Number

      • Country and Time Zone

      • Date of Birth

      • Time of Birth

      • Place of Birth

      • Gender (optional)

      • Consultation preferences

      • Questions submitted before consultation

      • Billing information

      • Payment confirmation details

     

    Account Information

    If you create an account, we may collect:

       

        • Login credentials

        • Booking history

        • Saved consultation details

        • Subscription preferences

       

      Technical Information

      When you browse our website, we may automatically collect:

         

          • IP Address

          • Browser type

          • Device information

          • Operating System

          • Language preferences

          • Pages visited

          • Time spent on pages

          • Referral URLs

          • Cookies and analytics information

         

        2. Birth Information

        Many of our astrology and spiritual consultation services require accurate birth information.

        This may include:

           

            • Birth Date

            • Birth Time

            • Birth Place

          This information is used solely to prepare your consultation, horoscope, numerology report, compatibility analysis, or related spiritual guidance.

          We do not sell or publicly disclose this information.

           

          3. How We Use Your Information

          Your information may be used to:

             

              • Schedule astrology consultations

              • Prepare personalized reports

              • Deliver consultation services

              • Conduct phone or Zoom sessions

              • Respond to customer inquiries

              • Process payments

              • Send appointment reminders

              • Send booking confirmations

              • Improve website functionality

              • Improve customer support

              • Prevent fraud and abuse

              • Maintain website security

              • Comply with legal obligations

            With your consent, we may also send:

               

                • Newsletters

                • Promotional offers

                • Service updates

                • Educational astrology content

                • Event invitations

              You may unsubscribe from marketing emails at any time.

               

              4. Payments

              Payments made through our website are processed using secure third-party payment providers.

              We do not store your complete debit card, credit card, or banking information on our servers.

              Payment providers process transactions according to their own privacy and security policies.

               

              5. Consultation Privacy

              We understand that many consultations involve highly personal topics.

              These may include:

                 

                  • Career

                  • Marriage

                  • Relationships

                  • Business

                  • Finance

                  • Family

                  • Foreign Settlement

                  • Health

                  • Personal Growth

                  • Spiritual Guidance

                All consultation details are treated as confidential.

                We do not intentionally disclose consultation discussions to third parties unless required by law.

                 

                6. Communication

                We may communicate with you through:

                   

                    • Email

                    • Phone calls

                    • SMS

                    • WhatsApp

                    • Video conferencing platforms

                    • Website chat

                  These communications may include:

                     

                      • Appointment confirmations

                      • Consultation reminders

                      • Payment updates

                      • Customer support

                      • Follow-up communications

                     

                    7. Cookies

                    Our website uses cookies to improve your browsing experience.

                    Cookies help us:

                       

                        • Remember your preferences

                        • Improve website performance

                        • Understand visitor behavior

                        • Analyze website traffic

                        • Enhance security

                      You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

                       

                      8. Analytics

                      We may use website analytics tools to understand:

                         

                          • Visitor traffic

                          • Popular pages

                          • User behavior

                          • Website performance

                          • Device usage

                        Analytics data is generally collected in an aggregated form and is used to improve our services.

                         

                        9. Information Sharing

                        We respect your privacy.

                        We do not sell, rent, or trade your personal information.

                        We may share limited information with trusted third-party service providers only when necessary for:

                           

                            • Payment processing

                            • Appointment scheduling

                            • Email communications

                            • Website hosting

                            • Technical maintenance

                            • Customer support

                            • Legal compliance

                          These providers are required to protect your information.

                           

                          10. Data Security

                          We implement reasonable administrative, technical, and organizational measures to protect your information.

                          These measures include:

                             

                              • Secure website connections (HTTPS)

                              • Restricted administrative access

                              • Password protection

                              • Secure hosting environments

                              • Regular software updates

                              • Security monitoring

                            Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

                             

                            11. Data Retention

                            We retain personal information only for as long as necessary to:

                               

                                • Provide services

                                • Maintain consultation history

                                • Meet legal obligations

                                • Resolve disputes

                                • Improve customer experience

                              When information is no longer required, it is securely deleted or anonymized where appropriate.

                               

                              12. Your Rights

                              Depending on your location, you may have the right to:

                                 

                                  • Access your personal information

                                  • Correct inaccurate information

                                  • Request deletion of your information

                                  • Withdraw marketing consent

                                  • Request a copy of your information

                                  • Object to certain processing activities

                                  • Request limitation of processing where applicable

                                To exercise these rights, please contact us using the details provided below.

                                 

                                13. Children’s Privacy

                                Our services are intended for individuals who are at least 18 years of age or who have obtained appropriate parental or guardian consent where legally required.

                                We do not knowingly collect personal information from children without appropriate authorization.

                                 

                                14. Third-Party Links

                                Our website may contain links to third-party websites or services.

                                We are not responsible for the privacy practices or content of external websites.

                                We encourage users to review the privacy policies of any third-party websites they visit.

                                 

                                15. International Users

                                Our services may be accessed from various countries.

                                By using our website, you understand that your information may be processed and stored in jurisdictions where our service providers operate, subject to applicable legal safeguards.

                                 

                                16. Spiritual and Astrology Services Disclaimer

                                Clairvoyant Official provides astrology, numerology, Vastu, tarot, and other spiritual guidance services intended for informational, educational, and personal guidance purposes.

                                Our consultations should not be considered a substitute for professional legal, financial, medical, psychological, or other licensed professional advice.

                                Users are responsible for making their own personal and professional decisions based on their judgment.

                                 

                                17. Changes to This Privacy Policy

                                We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

                                The updated version will be posted on this page along with the revised Effective Date.

                                Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

                                 

                                18. Contact Us

                                If you have any questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:

                                Clairvoyant Official

                                Website: https://clairvoyantofficial.com/

                                Email: info@clairvoyantofficial.com

                                We will make reasonable efforts to respond to your inquiry as promptly as possible.